CTMC’s compliance and completion programs help sponsors recognize participants’ continued commitment to the study so more patients who enroll stay enrolled.
CTMC is full-service agency. Using internal resources and a select list of strategically selected partners, CTMC offers full-service, comprehensive integrated marketing programs.
Most plans and programs address how to facilitate patient enrollment: better, faster, cheaper, centralized, site-driven, media, no media. But some may argue that patient retention is as important, if not more important, than recruitment.
Study Identity (Branding)
Reinforce the role the patient is playing in the drug development process; communicates that they are an active part of a program rather than a passive participant in “some sort of medical...” thing they cannot explain.
Site Tools and Materials
Provide sites with the thinking, structure and materials to recognize participants’ continued commitment to the study and help sites manage relationship with patient.
Milestone Recogniton and Reminders
Recognize participants continued commitment to study. Keep patients informed and improve compliance using myriad contact channels, including mobile.
Keep participants informed about clinical study/disease/lifestyle topics of interest.
The expected dropout rate was 30%. By the end of the year we finished with a 22% dropout rate which exceeded our expectations and made us very appreciative of CTMC's work.